Richard P. Kusserow established Strategic Management Services, LLC, after retiring from being the DHHS Inspector General, and has assisted over 2,000 health care organizations and entities in developing, implementing and assessing compliance programs.
Carrie Kusserow, CCEP, CHC, CHPC, has over 15 years of experience in health care compliance. Ms. Kusserow specializes in compliance advisory services including corporate compliance program development and implementation, evaluation of compliance program effectiveness, compliance risk assessments, policy and procedure development, investigations, and hotline operations and issue management.
Dr. Cornelia M. Dorfschmid has over 30 years of private and government sector experience in health care compliance consulting, the majority of which was in management and executive capacities. She is a recognized expert in the areas of claims auditing, overpayment analysis and risk management and corporate health care compliance.
Jillian Concepcion is a highly experienced compliance consultant, having provided advisory services to clients in the development, evaluation, and improvement of their compliance and privacy programs. Ms. Concepcion specializes in working with health care organizations to implement CIA requirements, including development of the CIA implementation report, general and specific compliance training, policies and procedures and sanction screening process.
Professional Experience Cludeline Jean is the Vice President of Operations for the Compliance Resource Center, a sister company of Strategic…
Steve Forman is a certified public accountant with decades of experience in health care compliance. Mr. Forman specializes in developing and implementing compliance programs, assessing an organization’s vulnerabilities and risks, implementing effective monitoring systems, testing internal compliance controls and working with senior management and Boards in developing strategic plans.
Catie Heindel is an attorney who is certified in Healthcare Compliance (CHC), Healthcare Privacy Compliance (CHPC) and Healthcare Privacy and Security (CHPS). She has over 11 years of experience in the health care compliance industry and performs regulatory risk assessment and management services for clients, both general in scope, as well as more tailored towards specific risk areas.
Suzanne Dallas Castaldo, JD, is a certified Healthcare Compliance Professional (CHC), qualified in the development, implementation, and evaluation of compliance programs for the health care industry. She has assisted a variety of health care providers including hospitals, physician practice groups, skilled nursing facilities, clinical laboratories, managed care organizations, and pharmacies.
Jennifer Kirchner is a licensed attorney in Illinois and Wisconsin. Ms. Kirchner has expertise in assessing provider compliance with the Anti-Kickback Statute, Stark Law, the False Claims Act, HIPAA Privacy and Security Rules and clinical research laws and regulations.
Ms. Shuman assists health care organizations to develop, implement and evaluate their compliance programs and HIPAA privacy programs. Ms. Shuman specializes in our firm’s HIPAA Privacy services, including leading privacy investigations, breach risk assessments, breach notification letters, breach reporting to the Office for Civil Rights and corrective actions plans. She specializes in serving as Interim Privacy Officer for large health care systems, managed care organizations, comprehensive cancer center and health care business associate.
Robbi-Lynn Watnik is an attorney, Certified in Healthcare Privacy Compliance (CHPC). She has over 35 years of experience in health care policy, with a special focus on health care compliance and privacy over the last 25 years. Ms. Watnik conducts research and analysis of, and provides guidance on federal regulations around privacy, security, and government health care programs. She has been engaged several times to serve as a Designated Compliance Officer.
Natalie Lesnick is a Consultant at Strategic Management Services, LLC. Ms. Lesnick has expertise in assessing provider compliance with the federal healthcare program rules and federal healthcare laws, including HIPAA and the Affordable Care Act.