Topic: Hotlines

A key component of an effective compliance program is having an effective hotline program. The operative word is “effective.”  Many…

The Centers for Medicare & Medicaid Services (CMS), plan to increase the reward for a successful tip about Medicare fraud…

Organizations must encourage employees to report anonymously to the compliance hotline. At first this may seem like a counter intuitive…

Most health care organizations have been using a compliance hotline vendor for many years.  Anyone with the same hotline vendor…

As the Compliance or Privacy Officer, do you feel a bit like the memorable Maytag repairman whose phone never rang…

Hotlines are an essential communication channel for healthcare organizations and serve as a key component in their compliance programs. Hotlines…

Most healthcare organizations have been using the same hotline vendor for many years.  Over time, advanced technology and enhanced methodologies…

Hotline Clients Should Be Held by Service, Not Contract Look at vendor contracts carefully. There are many tricks to “lock in”…

More and more legal and regulatory requirements call for having an employee hotline, including the U.S. Sentencing Commission Guidelines for…

By definition, all effective compliance programs should have a hotline.  It is an important avenue of communication between employees and…

Monitor the Hotline In order to ensure the effectiveness of the hotline function, the Compliance Officer must closely monitor it.…

There are a variety of services offered by compliance hotline vendors, with many whistles and bells to differentiate them. Each…