11 Tips for an Effective Compliance Hotline Operation
Effective compliance communication is critical to effective compliance programs and must include a hotline operation. It is a program that…
Why Use a Hotline Vendor?
Vendor Advantages: Tips on selecting the right hotline vendor The Compliance Hotline is a critical element of any effective Compliance…
Hotline Investigations in a Virtual World
With people working remotely, Hotline call dynamics and investigations have changed One result of the recent COVID Pandemic has been…
Having Anonymous Hotline Calls Is Necessary
Providing the option of anonymity to Hotline callers is often resisted, as doing so limits the ability to evaluate credibility…
Tips For Addressing Hotline Vendor Issues
Most healthcare entities engage a vendor to handle confidential reporting of compliance issues. This is really the only rational way…
Tips for a More Effective Compliance Hotline Program
To have an effective compliance program, you must have an effective Hotline program. The operative word is “effective.” Many organizations…
Hotline Effectiveness Evaluation
Three level review to evaluate the effectiveness of a hotline program. Compliance officers need to determine how to evaluate the…
Preventing Fraud and Whistleblowing Through Anonymous Hotlines
Overview According to the Government Accountability Project, a whistleblower is defined as, “a [workforce member] who discloses information that s/he…
Promoting a Culture of Open Communication Through Anonymous Hotlines
Open Communication as a Two-Way Channel A culture of open communication in an organization creates a two-way channel when it…
Best Practices for Maintaining an Effective Ethics And Compliance Hotline
Benefits of Maintaining an Ethics and Compliance Hotline The U.S. Department of Health and Human Services, Office of Inspector General…
The OIG Hotline: Tips for Compliance Officers
A great deal of information is available for organizations on establishing a hotline for employees to internally report suspected or…
How to Ensure Your Hotline is Effective
The growth of hotlines over the last decade has been nothing short of phenomenal. Beginning as a Defense Industry initiative,…