Having Anonymous Hotline Calls Is Necessary
Providing the option of anonymity to Hotline callers is often resisted, as doing so limits the ability to evaluate credibility…
Tips For Addressing Hotline Vendor Issues
Most healthcare entities engage a vendor to handle confidential reporting of compliance issues. This is really the only rational way…
Tips for a More Effective Compliance Hotline Program
To have an effective compliance program, you must have an effective Hotline program. The operative word is “effective.” Many organizations…
Hotline Effectiveness Evaluation
Three level review to evaluate the effectiveness of a hotline program. Compliance officers need to determine how to evaluate the…
Preventing Fraud and Whistleblowing Through Anonymous Hotlines
Overview According to the Government Accountability Project, a whistleblower is defined as, “a [workforce member] who discloses information that s/he…
Promoting a Culture of Open Communication Through Anonymous Hotlines
Open Communication as a Two-Way Channel A culture of open communication in an organization creates a two-way channel when it…
Best Practices for Maintaining an Effective Ethics And Compliance Hotline
Benefits of Maintaining an Ethics and Compliance Hotline The U.S. Department of Health and Human Services, Office of Inspector General…
The OIG Hotline: Tips for Compliance Officers
A great deal of information is available for organizations on establishing a hotline for employees to internally report suspected or…
How to Ensure Your Hotline is Effective
The growth of hotlines over the last decade has been nothing short of phenomenal. Beginning as a Defense Industry initiative,…
Kusserow on Compliance: Human Resources Management Compliance Jurisdiction
By Richard Kusserow, former HHS Inspector General and CEO of Compliance Resource Center. Reprinted from Wolters Kluwer‘s Kusserow on Compliance…
Four Out of Five Organizations Under 1,000 Employees Overpay for Their Hotline
By Richard Kusserow, former HHS Inspector General and CEO of Compliance Resource Center. Reprinted from Wolters Kluwer‘s Kusserow on Compliance…
Avoid Whistleblowers with Credible Compliance Channels
Most DOJ/OIG Cases Initiated by “Whistleblowers” The Federal government and many state agencies encourage reporting potential violations through their reporting…