Richard P. Kusserow established Strategic Management Services, LLC, after retiring from being the DHHS Inspector General, and has assisted over 2,000 health care organizations and entities in developing, implementing and assessing compliance programs.
Carrie Kusserow, CCEP, CHC, CHPC, has over 15 years of experience in health care compliance. Ms. Kusserow specializes in compliance advisory services including corporate compliance program development and implementation, evaluation of compliance program effectiveness, compliance risk assessments, policy and procedure development, investigations, and hotline operations and issue management.
Jillian Concepcion is a highly experienced compliance consultant, having provided advisory services to clients in the development, evaluation, and improvement of their compliance and privacy programs. Ms. Concepcion specializes in working with health care organizations to implement CIA requirements, including development of the CIA implementation report, general and specific compliance training, policies and procedures and sanction screening process.
Catie Heindel is an attorney who is certified in Healthcare Compliance (CHC), Healthcare Privacy Compliance (CHPC) and Healthcare Privacy and Security (CHPS). She has over 11 years of experience in the health care compliance industry and performs regulatory risk assessment and management services for clients, both general in scope, as well as more tailored towards specific risk areas.
Jennifer Kirchner is a licensed attorney in Illinois and Wisconsin. Ms. Kirchner has expertise in assessing provider compliance with the Anti-Kickback Statute, Stark Law, the False Claims Act, HIPAA Privacy and Security Rules and clinical research laws and regulations.
Ms. Shuman assists health care organizations to develop, implement and evaluate their compliance programs and HIPAA privacy programs. Ms. Shuman specializes in our firm’s HIPAA Privacy services, including leading privacy investigations, breach risk assessments, breach notification letters, breach reporting to the Office for Civil Rights and corrective actions plans. She specializes in serving as Interim Privacy Officer for large health care systems, managed care organizations, comprehensive cancer center and health care business associate.
Rachael Price, Registered Nurse, is a seasoned certified inpatient and outpatient coder and a certified documentation improvement professional with many years of experience in health care. She is a certified hospice coder and experienced doing claims audits for a variety of physician practice specialties.
Thomas Herrmann advises health care clients on compliance and regulatory matters, with a focus on development and management of effective health care compliance programs. Mr. Herrmann is a recognized expert on issues related to the federal Anti-Kickback Statute, Stark Law and the False Claims Act.
Rita Isnar joined Strategic Management in 2003 and is responsible for client fulfillment activities. Her in-depth knowledge and compliance experience includes managed care, Medicare Parts C & D compliance program development and implementation, government enforcement initiatives, quality of care issues and regulatory compliance.