Evidencing Compliance Culture

Richard P. Kusserow | September 2020

Developing a culture of compliance within an organization should be a major goal for any compliance officer. The underlying premise for this is that an organization in which management understands the workplace culture and tries to make improvements with each passing year will perform better than organizations that are unaware or take very little interest in this. It is also important to realize that a strong compliance culture can only exist where there is an alignment of interest of the compliance office, executive leadership, operational managers, and the workforce.

Reprinted from Journal of Health Care Compliance, Volume 22, Number 5, September–October 2020, pages 43–46, 63, with permission from CCH and Wolters Kluwer

About the Author

Richard P. Kusserow established Strategic Management Services, LLC, after retiring from being the DHHS Inspector General, and has assisted over 3,000 health care organizations and entities in developing, implementing and assessing compliance programs.