2018 Healthcare Compliance Benchmark Report

August 1, 2018

Executive Summary

For the past 20 years, an increasing number of healthcare organizations have focused on the development and implementation of compliance programs. However, evidence suggests that many of these programs are not fully developed or effective. One of the purposes of the Healthcare Compliance Benchmark Survey is to gain better understanding of the status and progress of compliance program development in the healthcare sector.

This report represents SAI Global’s ninth annual survey gathering data and developing insights from compliance professionals in the healthcare provider industry. This year the survey was a collaborative effort with Strategic Management Services, LLC, nationally recognized experts in compliance consulting services for the healthcare industry.

Respondents to the survey were asked questions relating to the seven elements of an effective compliance program, along with information regarding demographics, resource levels, reporting relationships, operation of the compliance program, and compliance priorities for the coming year. There were 388 survey respondents from provider organizations representing nearly every state ranging from very small entities to large healthcare systems. This report examines and includes detailed findings, and will shed light on strategies to make compliance programs more effective.

About the Author

Richard P. Kusserow established Strategic Management Services, LLC to assist health care organizations develop, implement and assess compliance programs. Mr. Kusserow has worked with health care organizations to conduct compliance program effectiveness evaluations, deliver advisory services, develop policies and procedures and deliver compliance and internal investigations training.