34 Questions Boards Should Be Asking Compliance Officers
Compliance Program (CP) is an effort that begins at the Board of Directors (Board) level. Both the Department of Justice…
Highlights of the 2020 DOJ Compliance Program Guideline Updates
New Questions; Increased Focus on Evidence of Effectiveness The U.S. Department of Justice (DOJ) released an update to its guidance…
2020 DOJ Compliance Guidance: Organizations must conduct periodic compliance program reviews
Key Takeaways The DOJ stresses how critical it is to evidence program effectiveness Regular, rigorous, and consistent independent reviews is…
Claims Quality Assurance: Monitoring and Ongoing Claims Processes
Key Points: In the Department of Health and Human Services, Office of Inspector General’s (OIG) Compliance Program Guidance for Hospitals, claims…
Managing Compliance Documents: An Overview of DMS
Key Points: Controlling and managing compliance-related policies and procedures are among the most challenging areas for Compliance Officers. It is…
DOJ, OIG, and Sentencing Commission Stress Importance of Evidencing a “Culture of Compliance”
How to find an inexpensive solution to measure and benchmark compliance culture The U.S. Sentencing Commission Guidelines for Organizations note the importance of…
Effective Witness Interviewing
Five Tips The biggest challenge with conducting successful compliance investigations is knowing how to conduct successful witness interviews. The following…
Nursing Facilities Heading Toward Enforcement “Perfect Storm”
Tom Herrmann, JD, is a recognized expert on nursing home compliance. When asked about the state of legal and regulatory…
2019 Compliance Office Staffing Levels
30% of organizations report having a compliance office staff of one part-time or full-time person The OIG compliance guidance notes…
Employee Exit Interview Procedure: A Compliance Tool
An effective exit interview procedure allows organizations to elicit valuable information and act upon it, if necessary, before the employee…
Effective Compliance Records Management Program
All effective healthcare compliance programs should implement some type of compliance records management system. The primary purpose of a compliance…
Compliance Training Best Practices & Methods
There is an increased focus on metrics that evidence effectiveness of compliance programs, including the education and training components. Effectiveness…