Conducting Internal Investigations in Health Care Organizations

Richard P. Kusserow | May 2011

Conducting Internal Investigations in Health Care Organizations is a practical “how-to” guide written by the former HHS Inspector General and nationally renowned expert on compliance and investigations, Richard Kusserow.  The HHS Office of Inspector General stresses the critical role of conducting internal investigations effectively, particularly as they relate to potential violations of regulations and law.  This brand-new resource provides guidance on ways to address conducting an internal investigation from start to finish: from the evaluation of allegations; gathering and documenting evidence; techniques in debriefing complainants, witnesses, and subjects; writing interview and investigative reports; all the way to the resolution of cases.  The guide contains 17 chapters devoted to what those charged with conducting compliance and other internal investigations need to know and do before, during and after any investigations.  It includes more than 30 adaptable policy and form templates and detailed case studies applying the principles laid out in the guide.

About the Author

Richard P. Kusserow established Strategic Management Services, LLC, after retiring from being the DHHS Inspector General, and has assisted over 3,000 health care organizations and entities in developing, implementing and assessing compliance programs.