The Centers for Medicare & Medicaid Services (CMS) recently issued a resource guide and contact list to help providers with the transition to the International Classification of Diseases, 10th Revision (ICD-10). The resource guide lists phone numbers and e-mail addresses for Medicare Administrative Contractors (MACs), state Medicaid agency contacts, and contacts for Local Coverage Determination questions by state. Additionally, CMS established an ICD-10 Ombudsman and ICD-10 Coordination Center to help track, triage, and resolve issues. CMS directs providers to follow a three-step process for ICD-10 questions:
- Refer to the “Road to 10” webpage (http://www.roadto10.org/) or CMS ICD-10 webpage (https://www.cms.gov/Medicare/Coding/ICD10/index.html);
- Contact MACs for claims-specific questions; and
- Contact the ICD-10 Ombudsman for questions.
The resource guide and contact list is available at:
Centers for Medicare & Medicaid Services. “Provider ICD-10 Resource Guide & Contact List.” Oct. 2015.
Make sure your organization has all of the recommended elements of an effective compliance program. Learn about our Essential Compliance Program Tools Package today.