Blog Post

On Call HIPAA Consultants Can Be A Smart Investment

Richard P. Kusserow | August 2026

Health Insurance Portability and Accountability Act of 1996 (HIPAA) compliance has become increasingly complex, requiring expertise in privacy regulations, cybersecurity, risk management, workforce training, vendor oversight, breach response, and evolving regulatory requirements. Maintaining this level of expertise internally can be difficult, especially because HIPAA workloads are rarely consistent.

Organizations often experience long periods of routine compliance activity interrupted by intensive projects, such as risk assessments, policy updates, technology implementations, vendor reviews, staff training, audits, privacy investigations, or data breach response. These fluctuations make it difficult to determine the right staffing level and can leave organizations either under-resourced during critical periods or paying for capacity they do not regularly need.

Engaging an on-call HIPAA consultant provides a flexible and cost-effective solution. Instead of bearing the salary, benefits, and overhead costs of a full-time compliance specialist, organizations can access expert guidance when they need it. This model allows compliance spending to align with actual business demands while ensuring experienced support remains available.

This approach can deliver significant value. Consultants bring an external perspective because they work across multiple organizations and compliance environments. As a result, they are often better positioned to identify risks, recommend best practices, and recognize emerging issues before they become costly problems. Their broader experience can strengthen compliance while improving operational efficiency.

Consultants also provide scalable support during high-demand periods. An on-call consultant allows organizations to expand compliance resources when necessary and scale back when projects are completed, creating a more agile and efficient compliance function.

Another important advantage is incident-response readiness. Privacy and security incidents rarely occur at convenient times, yet they often require immediate action. Determining whether a breach occurred, assessing risk, documenting response efforts, and meeting notification requirements can be complex and time sensitive. Having an established relationship with a HIPAA consultant ensures expert assistance is available quickly, reducing delays when informed decisions matter most.

Some organizations may consider relying on a general consulting firm or law firm for HIPAA support, but each option has distinct limitations. Large consulting firms can offer broad regulatory and operational expertise; however, they are often more expensive, may be less responsive, and are not always focused on the day-to-day realities of HIPAA privacy and security compliance. Law firms play a critical role when legal interpretation, privileged counsel, or enforcement defense is needed, but they are generally not structured to provide ongoing compliance management, workforce training, vendor oversight, risk assessment coordination, or operational support on a routine basis.

An outsourced HIPAA specialist provides a more practical and focused alternative. This approach combines deep subject matter expertise with hands-on implementation experience, flexible engagement models, and cost-effective support tailored to an organization’s specific compliance needs. Organizations gain access to experienced HIPAA guidance and operational assistance without bearing the cost of broader consulting infrastructure or engaging legal services when they are not necessary.

Ultimately, an on-call HIPAA consultant gives organizations the right balance of expertise, flexibility, cost control, and preparedness. This support helps them maintain compliance, manage risk, and protect sensitive health information without taking on the expense of full-time resources.

For organizations seeking outsourced HIPAA specialists that combine regulatory knowledge with hands-on implementation experience, contact Richard Kusserow ([email protected]) or visit our Privacy Page to learn more.

About the Author

Richard P. Kusserow established Strategic Management Services, LLC, after retiring from being the DHHS Inspector General, and has assisted over 3,000 health care organizations and entities in developing, implementing and assessing compliance programs.

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